FREE US SHIPPING DURING COVID-19

Shipping Policy

At DipNClean our goal is to offer you the best shipping options, no matter where you live. That’s why we provide free shipping from our warehouses in USA.  Every day, we deliver to hundreds of customers across the USA, ensuring that we provide the very highest level of service to you at all times.

SHIPPING TIMES

All orders are expertly packaged, prepared, and shipped within 24 hours of ordering. Typical delivery time frame is between 10-40.

*Occasionally, packages may be faced with delays beyond our control such as customs or postal delays.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-10 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

LOST/MISSING PACKAGES

We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out. Contact Us